The Department of Trade and Industry, in partnership with The CoRe Group, recently conducted an Anger and Conflict Management Workshop for DTI employees held on September 6 to 7, 2017. This workshop was in line with the wellness program entitled ESPRIT (Employees’ Stride to enhanced Productivity through Recreation and Individual Transformation).
“The course is quite unique from all the other anger management programs out there because this one begins with an understanding of oneself through values we treasure the most” shares Mia Corpus, Executive Director of the CoRe Group. The course is among the Values-based Methodologies (VBM) introduced by the foundation to the world. The CoRe Group began with Values-based Mediation that is a deeper form of third party facilitation to interest-based mediation. It has then expanded VBM to communications, negotiations, dialogue and so much more.
The course specifically designed for the DTI is founded on the principle of respect and compassion towards oneself and others. The emotion of anger begins in you and you have the power over your emotions. An awareness of autopilot reactions to particular triggers leads you to manage your emotional response better.
The workshop covered modules on rediscovery of personal values, anger and rumination, and transforming anger with non-adversarial language. Tristan Besa and Dan Caballes of the CoRe Group led the participants through several techniques on how to communicate better and how to manage conflict effectively. “Confidentiality is a key component of the course so that participants may openly share their reflections. Anger Management is a process involving us, as individuals, so this is very personal. We need to give the participants that safe space” explains Dan.
The foundation and core message throughout this 2-day course was really on personal values, which is integral in all aspects of one’s life, especially in communication and conflict management. Tristan shares “The good news is that you have all of these universal values (respect, love, trust, determination, etc). Everyone is a good person in his or her essential being. If we have a bad or negative program and we behave it, it doesn’t make us a bad person. It just means we are not in touch with our values.”
Interactive and fun activities were conducted throughout the sessions to ensure that participants apply what they learned. Personal reflections from the group were emotional and insightful. “We learn from what people share. Generosity in terms of learnings and realizations is a key component of this program,” explains Mia.
As one participant shared her take-away from the program, “I learned to listen and understand a person, because maybe they might be going through something. Don’t let yourself get caught up in your anger. Always ask yourself, ‘What approach should I take when handling this person’.”
The DTI has been a long-time partner of the CoRe Group since its mediation training programs for front-liners of the consumer welfare unit in 2007, as well as other agencies such as the Board of Investments (BOI) and Intellectual Property Office (IPO) as early as 2002.