This 3-day seminar will introduce you to mediation skills and processes that have transformed the mindset of thousands of people about conflict. They have become unafraid of confronting conflict. They have improved their capability to listen and understand. They have come to realizations about themselves and people around them that improved the quality of their relationships.
This course equips participants with the essential knowledge and skills in conflict management through the introduction of general principles & mechanisms of mediation. Topics covered include dynamics of conflict, negotiation skills, non-violent communication, and mediation skills. The workshop is designed in an interactive and self-discovery style of learning.
The course is recommended to those who wish to practice mediation, those who wish to improve their management style, those looking for a new fulfilling career or simply those who wish to become a better human being overall.