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Training And Consultancy
HLURB Mediator Program
A comprehensive training program was conducted for 30 carefully screened frontline
officers and staff of the HLURB Central Office. The program was designed to allow
a seamless application of the new mediation process into the current adjudication
procedures of the agency. The Program commenced with a 5-day (40 hours) skills development
training on Mediation. Phase 2 required each trainee to undergo 40 hours of supervised
internship, wherein they mediated actual cases filed at the agency. The final phase
involved collaboration between CoRe and the agency’s Mediation Center Committee
on the analysis and design of a dispute resolution system for the HLURB. A new batch
of mediators was trained in 2009 while the previous batch received a refresher course.
NLRC Mediation Program
The annual case intake of the National Labor Relations Commission is estimated at
15,000 disputes per year. In 2003, the CoRe Group assisted NLRC in embarking on
a mediation project directed at intensifying efforts at resolving disputes prior
to filing for arbitration. CoRe implemented a training program for one hundred (100)
mediators. A settlement period resulted in a 94% successful resolution of dispute
cases in the agency. The program involved the institutionalization of what proved
to be successful. By December 2004, the CoRe Group assisted the NLRC in the establishment
of the Conciliation Mediation Center where select cases are brought forth prior
to arbitration. By October 2005, settlement rate at the NLRC increased to 98%. NLRC
reports show that 2,484 workers have since benefited from the Mediation process.
DOJ Pilot Mediation Program
Over 250 new mediators in various Prosecutor’s Offices were trained in mediation
over a course of 3 pilot programs in 10 cities which include the City of Manila,
Makati City, Quezon City, Valenzuela, Pasig City, Caloocan, Baguio, Cebu, Davao.
The program initially focused on the “bouncing cheque” and estafa cases but later
expanded to other cases that carried a penalty of 6 years and below. The 3 pilot
programs resulted in a settlement rate ranging from 92% to 95%. A survey of disputants
also resulted in high satisfaction ratings on the mediation process, the mediators
and outcome. Several versions of a mediation process were tested during the different
internship sessions to determine the most suitable system for the unique requirements
of the DOJ and its Prosecutors. Institutionalization is now underway after a workshop,
participated mainly by Prosecutors in NCR, was held to validate the interest and
viability of formally implementing mediation.
The Supreme Court of the Philippines
Prof. Annabelle Abaya trained over 400 mediators of the Courts in Metro Manila,
Cebu and Davao. During the Settlement Week called by Chief Justice Hilario Davide
Jr., a total of 1,800 cases were mediated, of which 81% were settled.
National Meat Inspection Service
A total of 30 new mediators were trained at the NMIS that allowed them to handle
disputes submitted to the agency.
Overseas Workers Welfare Administration
Front line officers if the OWWA attended a 3-day program on ADR in order to equip
various units in addressing disputes filed at the agency.
Department of Trade and Industry Bureau of Trade Regulation
and Consumer Protection
In 2002, 100 mediators were trained in mediation resulting in a success rate of
over 80% during the internship period. In 2007, an additional 120 mediators representing
all regions nationwide completed the 40-hour classroom training and 40 hours of
practical internship which resulted in a settlement rate of 92%.
Intellectual Property Office
Thirty (30) IPO mediators trained by CoRe Group succeeded in settling 84% of cases
they mediated for the Agency during the internship period.
Department of Trade and Industry Board of Investments
CoRe trained 30 officers and staff of BOI to compose its newly formed Mediation
Board.
East Asian Pastoral Institute
Over 50 religious and lay people are trained annually on Conflict Resolution and
Basic Mediation. Participants originate from various countries of Asia, Latin America,
and Europe.
Commission on Higher Education Mediation Program
CoRe conducted a Capacity Building Program on negotiation, mediation and ADR for
thirty (30) selected staff of the CHED Legal Services, Central Office and Regional
Offices. The Capability-building was comprised of four (4) days of intensive live-in
training, employing adult-learning methodologies and simulation exercises. The CHED
has installed a formal Mediation program within the organization to speed up resolution
of cases and reduce backlog.
Bangko Sentral ng Pilipinas ADR System in the Workplace
One hundred (120) BSP officers and staff were trained on Conflict Resolution and
Mediation in the Workplace. Trainees underwent a total of 40 hours classroom training.
Various Corporate Clients
The CoRe Group continues to provide trainings to a number of large private institutions,
primarily on workplace mediation.
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